The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious Comfort
“The room was exceptionally spacious and comfortable, providing a luxurious atmosphere akin to an upscale apartment.” view full review
Excellent Concierge
“The concierge service was excellent, always ready to assist and provide valuable recommendations for our outings.” view full review
Delicious Dining
“The on-site Japanese restaurant served fresh sushi, which was a good addition to our stay.” view full review
Elegant Ambiance
“The room featured high ceilings and beautiful decor with lots of mirrors, creating an elegant and inviting ambiance.” view full review
General
Non-smoking rooms
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Paid shuttle service
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Children's buffet
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Jacuzzi
Pedicure
Manicure
Body scrub
Facial
Treatment room
Massage
Room features
Paid Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Patio
Ironing facilities
Bathroom
Free toiletries
Media
Direct dial telephone
AM/FM alarm clock
Show more
Location
Plaza De Las Cortes, 7,
Madrid,
Spain,
28014,
Community of Madrid
Map view
Plaza De Las Cortes, 7,
Madrid,
Spain,
28014,
Community of Madrid
City landmarks
Square
Plaza Mayor
1.1
km
Square
Puerta del Sol
780 m
Casino
Gran Via
880 m
Park
El Retiro Park
990 m
Palace
Royal Palace of Madrid
1.8
km
Plaza de la Independencia
Parque del Retiro
990 m
Museum
Museo Nacional Centro de Arte Reina Sofia
960 m
Public Building
Cybele Palace
660 m
Paseo de la Republica de Cuba 4 Parque Del Retiro
Palacio de Cristal
1.4
km
Church
Real Basilica de San Francisco el Grande
1.9
km
Museum
CaixaForum Madrid
620 m
Square
Plaza de Santa Ana
610 m
Calle Ponzano tapas
3.0
km
Library
Museum of the National Library
1.1
km
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
1.2
km
Museum
National Archaeological Museum
1.4
km
Museum
Museo de Historia de Madrid
1.6
km
Opposite Palacio Real
Plaza de Oriente
1.6
km
Theatre
Teatro Real
1.5
km
Museum
Museo Sorolla
2.3
km
Museum
National Museum of Decorative Arts Museo Nacional de Artes Decorativas
720 m
Square
Plaza de Colon
1.5
km
Nearby
Museum
Prado National Museum
420 m
Museum
Museo Nacional Thyssen-Bornemisza
100 m
Museum
Plaza de Cibeles
590 m
Garden
Royal Botanical Garden of Madrid
560 m
Calle Alcala 42
Circulo de Bellas Artes
490 m
Paseo del Prado Paseo Del Prado
Paseo del Prado
510 m
Park
Neptune Fountain
130 m
Plazuela de Anton Martin
Monumento a los Abogados de Atocha
460 m
Restaurants
La Rotonda
70 m
Plaza Cortes 7 Westin Palace Hotel
Vips
100 m
Plaza de Canovas del Castillo 5
1912 Museo Bar Palace
70 m
Plaza de Las Cortes 7 The Westin Palace
Estado Puro
140 m
Plaza Canovas del Castillo 4
La Cocina de Neptuno
150 m
Calle Cervantes 44
Cerveceria Cervantes
250 m
Plaza Jesus 7
Ginza
150 m
Plaza Cortes 3
Dis Tinto
220 m
Calle del Duque de Medinaceli 12 Near Plaza De Las Cortes
East 47
210 m
Plaza Cortes 10
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
9.2
Service
8.6
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
4.5/5
based on 5079 reviews
8.1
8.1/10 based on 830 reviews
#105 of 494 hotels in Madrid based on Tripadvisor
William
United States,
August
2023
8.2/10
My stay here was overall enjoyable. The hotel is located in the center of Madrid, surrounded by excellent restaurants and cafes, with easy access to all the tourist hotspots. The rooms were comfortable, but they could have been a bit larger. The dining experience under the impressive dome at breakfast was a highlight, although it could have offered more options. The location couldn't be better for exploring Madrid.
Rooms
8.0
The rooms were comfortable.
Service
7.0
The concierge service was helpful, though inconsistent at times.
Location
10.0
The hotel is ideally situated in the heart of Madrid, near excellent dining options and major attractions.
Dining
7.0
The dining experience under the impressive dome at breakfast was enjoyable.
Facilities
9.0
The hotel's facilities are modern and convenient.
Charles
United Kingdom,
July
2023
8.8/10
I had a fantastic stay at the hotel! The rooms were excellent, very comfortable as expected from a 5-star hotel, and were ready upon my early morning arrival. They were clean, nicely appointed, and comfortable, though a bit lacking in some amenities. The service was top-notch, with helpful recommendations and a welcoming attitude. The location was perfect, surrounded by great local restaurants and within walking distance of major tourist spots. The dining experience was amazing with a good range of foods, but found a few things just okay. Overall, a great experience with some minor drawbacks.
Rooms
9.0
The rooms were very comfortable and clean.
Service
9.0
The service was very helpful and welcoming, going above and beyond.
Location
9.0
The hotel's location was great, surrounded by local restaurants and close to major tourist destinations.
Dining
8.0
The dining experience was amazing with a good range of foods, but found some aspects just okay.
Facilities
The facilities were excellent and met all my needs.
Chris
United Kingdom,
June
2023
9.0/10
The hotel is perfectly located at the center, making all places easily accessible, especially being close to the Prado museum. The rooms are beautiful and spacious, and the service goes above and beyond with a highly attentive concierge team. The dining experience under the Tiffany style dome is grand, but the little white salt and pepper shakers could be improved. Overall, it offers a luxurious experience and great value for money.
Rooms
9.0
The rooms are beautiful and spacious, perfect for a comfortable stay.
Service
9.0
The concierge team and all the staff were extremely helpful, assisting with ticket bookings and recommendations.
Location
9.0
The hotel's central location, right across from the Prado museum, is a major highlight, although it can get crowded at peak times.
Dining
9.0
The dining experience under the magnificent rotunda is second to none, offering a grand atmosphere for meals.
Facilities
9.0
The hotel has top-notch facilities, ensuring a luxurious and convenient stay.
Tom
United States,
June
2023
7.4/10
My stay at this hotel was a mix of comfort and noise. The rooms themselves were peaceful, comfortable, and nicely adorned, offering views of the street fountain, but their sound isolation left much to be desired. Unfortunately, a noisy night due to neighboring guests disturbed my sleep entirely. The internet connection could also be better. The service was exceptionally pleasant and helpful, offering great assistance in purchasing museum tickets, but there was a mishap with a forgotten backpack after checkout. The location was superb for exploring major tourist sites and excellent restaurants, with convenient access to notable art galleries. However, some minor details at the hotel detracted from its overall grandeur. Dining was a satisfactory experience with decent food choices and beautiful presentations, though not outstanding. The facilities were standard, providing the necessary amenities without any notable highlights.
Rooms
7.0
The rooms were quiet, comfortable, and well-appointed, with a view of the street fountain. However, the lack of sound isolation led to disturbance from noisy neighbors one night, affecting my sleep. The internet connection could be improved.
Service
9.0
The service was very pleasant and helpful, offering valuable advice for purchasing museum tickets. Although one incident with a forgotten backpack after checkout was a slight inconvenience, the staff went out of their way to assist.
Location
8.0
The location was ideal for quick walks to major tourist spots and great dining options, with easy access to prominent art galleries. However, there were minor issues with certain details outside the hotel.
Dining
6.0
The dining experience was decent, offering a variety of choices with pleasant presentations, though not exceptional.
Facilities
7.0
The hotel facilities were standard, providing necessary services without any standout features.
Richard
United States,
May
2023
8.2/10
My stay at the hotel was fantastic! The location is perfect, surrounded by museums and great restaurants. The rooms are unique in size and setup, perfect for families, but could use some improvements. The service was outstanding, with helpful staff going above and beyond to make my stay memorable. The dining experience had its ups and downs with some dishes being outstanding but others falling short. Overall, a great value for the money with top-notch facilities.
Rooms
7.0
I stayed in room 127 and it was spacious and comfortable, great for families. The unique setup added character but could be improved for better functionality.
Service
9.0
The service was exceptional, from helpful directions to quick assistance with room adjustments. The staff really made me feel taken care of.
Location
10.0
The hotel's location is absolutely perfect, right in the heart of the city with easy access to tourist hotspots and plenty of dining options nearby.
Dining
7.0
The dining experience had its highlights but also some disappointments. Some dishes were amazing, while others fell short of expectations.
Facilities
8.0
The facilities were great, with everything I needed for a comfortable stay. However, some areas could use a bit of updating to enhance the overall experience.